Enhancing the User Experience on Quikr – Insights from User Feedback
Introduction Quikr has positioned itself as a versatile platform that enables users to buy and sell a wide array of items, from household goods to vehicles. While many users find value in its broad offerings, feedback from recent surveys points to both strengths and areas needing enhancement. This post delves into user opinions to provide a comprehensive view of what works well on Quikr and what could be refined for a better user experience. Key Findings from User Feedback 1. Overall Satisfaction Levels The responses reveal a spectrum of satisfaction among users: Highly Satisfied Users : These users appreciate Quikr’s extensive inventory and ease of use. They often cite the variety of products and services as a primary reason for using the platform. Neutral to Dissatisfied Users : A significant portion of users expressed neutral to negative experiences. The dissatisfaction typically stems from frustrations around misleading listings, platform performance, and customer service experienc...